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  1. SONGKONG-857

iTunes on OSX giving error trying to create iTunes model

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Blocker
    • Resolution: Fixed
    • Affects Version/s: 3.14
    • Fix Version/s: 3.21
    • Component/s: iTunes
    • Labels:
      None
    • Forum Username:
      paul

      Description

      06/05/2015 21.20.40:EST:com.jthink.songkong.ituneshelper.OSXITunesModelCreator:runScript:WARNING: osascript:Output:/Applications/AV Applications/Audio/Edit-Convert/SongKong.app/Contents/Java/create_itunes_model.scpt:486:494: execution error: iTunes got an error: AppleEvent timed out. (-1712)
      06/05/2015 21.20.40:EST:com.jthink.songkong.ituneshelper.OSXITunesModelCreator:createITunesModelInternal:SEVERE: SongKong has encountered an issue. please send your support files to support@jthink.net create_itunes_model.scpt
      java.lang.RuntimeException: SongKong has encountered an issue. please send your support files to support@jthink.net create_itunes_model.scpt
      at com.jthink.songkong.ituneshelper.OSXITunesModelCreator.runScript(OSXITunesModelCreator.java:184)
      at com.jthink.songkong.ituneshelper.OSXITunesModelCreator.createITunesModelInternal(OSXITunesModelCreator.java:74)
      at com.jthink.songkong.ituneshelper.ITunesModelCreator.createITunesModel(ITunesModelCreator.java:148)
      at com.jthink.songkong.ituneshelper.ITunesModelCreator.run(ITunesModelCreator.java:112)
      at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
      at java.util.concurrent.FutureTask.run(FutureTask.java:266)
      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
      at java.lang.Thread.run(Thread.java:745)

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            • Reporter:
              paul Paul Taylor
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              Dates

              • Created:
                Updated:
                Resolved: